Hotel Casino New Brunswick

When I didn't know my room number , the front desk clerk refused to phone my husband to get me. Instead he insisted on seeing my ID. I informed him I didn't have it. He called security to have me removed. I left before security arrived. I phoned the front desk once I was outside and asked for my husband's room. I was immediately connected. He came and got me. There was no apology. Instead the security threatened to end our stay if there was any complaints. I a 65 year old Indigenous woman with disabilities and illnesses. We paid 300 dollars for the room. We did not expect to be treated so badly.

Always a great stay at the Casino NB Hotel. Rooms are always clean and a good size. Pool was clean and tidy. Staff was helpful and friendly. The location is second to none in Moncton, especially if you are there for the Casino or a show.

This review is not for the hotel but for the spa. The staff nervous very professional yet also very easy to talk with. Be the change rooms were very clean. My friend and I went for a separate massages. The atmosphere was very calm for my hot stone massage. It was very relaxing and invigorating. Then my friend and I joined up again for the deluxe pedicure. We were seated in the self massaging chairs. The massages adjustable as to where and how strong. I am going to buy one of these for myself has a present ASAP. Highly recommended. I will be back.

Understand Covid has impacted everything but it's time to stop playing the Covid game and set the Business straight. Hotel my paper cup was stained from previous use. Moved the table lamp by accident to view coffee stain that was never cleaned. Then no food service, no room service no pool or Spa. Time to adjust that Star rating. Others are up and running get your game in gear.

Just back from wonderful family weekend. Quick and friendly hotel check in. Great rooms with modern amenities. Pool and hot tub were busy and fun. Close to shopping, eating and drinking in Moncton. Free parking for guests.As an added bonus, there was a pedway to the Casino which was lively and most enjoyable. The buffet was amazing ! What a great getaway this winter.

Have stayed here several times and have always had a wonderful experience.

The rooms were beautiful and large. The TV did not work and there was a serious lack of vending machines. And no breakfast. Staff was polite

I have always had a pleasant stay. I only wish service was as good before the pandemic.

Stayed one night. Very nice spacious rooms. Shower was walk in and very large. Rooms are pricey though ($240/night) and there were mystery" charges on the bill - a $4 service charge which im thinking is the printed bill they slipped under the door